There was an error in the reading date on the first batch of utility bills that affected the consumption and billing for some residents. Corrected bills were sent out last week to those customers affected with the correct reading dates and consumption. Water rates are set by ordinance and cannot be without Council approval. Each utility bill is based on consumption, the amount of water you use, your bill will not necessarily be the same as your neighbors If you have a question or concern about your utility bill, please contact us at 513-761-1124. We are happy to review your account.